E-Commerce

B2B

A custom platform that integrates seamlessly with your existing infrastructure and keeps evolving as your business grows.

OVERVIEW

Orders once taken by phone and written by handare now placed by the customer directly

Price, stock and delivery dates are answered by the system on the spot, with nobody copying them across.

  • A manager checking an inventory ledger by hand in front of a stack of paperwork

    01Hard to connect management systems

    It blocks real-time inventory synchronization, causes data inconsistencies and drives excessive time and cost into system integration.

  • A sales representative handling quotation requests by phone and paperwork

    02Inefficient manual quoting and ordering

    Requests travel across email and other channels, slowing response times, while repetitive manual data entry wastes staff resources.

  • Warehouse shelves stocked with a large number of parts

    03Poor searchability across a vast product catalog

    It complicates the search for detailed specifications and makes per-customer management and effective information classification difficult.

KEY FEATURES

Four capabilities that make up B2B trade

From product and catalogue operations through the order process and sales to payment and finance.

Commerce Capability

01 / 04

01

Product and catalog operations

Complex product information is structured systematically so it is easy to manage online, giving customers a digital environment in which they can quickly find exactly the information they need.

Management Scope

  • PIM
  • Bundled products
  • Inventory sync
  • Category/search
  • Multilingual support
Product catalog management screen of the B2B commerce platform

Product catalogue management

Prices and product information tailored to each B2B customer are registered and maintained.

Four capabilities connected as a single trading flow.

We deliver the business infrastructure best suited to your industry.

  • Production line in a manufacturing plant

    Manufacturing/materials

  • Freight stacked in a logistics warehouse

    Logistics and distribution

  • Server racks in a data center

    IT/telecom

  • Construction materials stacked on a building site

    Construction materials

  • A hospital consulting room equipped with medical devices

    Healthcare/medical devices

  • Food and consumer goods displayed in a store

    Food/consumer goods

ARCHITECTURE PROCESS

Build process

From consulting to launch and maintenance, and what each stage leaves behind.

  1. Consulting and planning

    • Current state and requirements
    • Process and UI/UX planning
    • Prototype validation

  2. Solution development

    • Custom logic built
    • On-site infrastructure installed
    • Legacy systems joined

  3. Integration testing

    • Data integrity and quality
    • Scenario-based testing
    • Traffic and security checks

  4. Launch and maintenance

    • Service launch and stabilisation
    • Live technical support
    • Continuous enhancement

EFFECT

Business impact

What it leaves behind — in sales productivity, cost, customer experience and use of data.

BUSINESS OUTCOME

Trade once done by phone,now trade that leaves data

SALE

Higher sales productivity

Quotation and ordering are automated to cut lead time, errors from manual entry are stopped at source, and orders stay open around the clock so no opportunity is missed.

Lead time · entry errors · ordering hours

COST

Cost savings and operational efficiency

The cost of sales support falls, work processes are standardised, and channel management scattered across places is brought together.

Support cost · process standard · channels

CARE

Stronger customer experience and partnerships

Enquiries are answered quickly and handled accurately, order and delivery status is shared live, and recommendations fitted to each account raise satisfaction.

Response time · accuracy · repeat orders

DATA

Data insight and strategic management

Decisions rest on data, stock and logistics are optimised, and customer management is left as a system rather than a habit.

Decision basis · stock turnover · customer history

CASE STUDY

Case study

A tool maker and distributor that moved phone orders onto an electronic catalogue wired into ERP.

A car and a connecting rod

Customer industry

Tool manufacturing and distribution

  • Wide product range
  • Dealer trade
  • ERP integration

Before01

Company profile

  • Phone-only enquiries
  • All-manual ordering
  • Errors raise costs

After02

What was built

  • Live ERP sync
  • E-catalogue ordering
  • Automated stock checks

Results

  • Order without a rep
  • Fewer entry errors
  • Faster, safer ordering

Build a B2B commerce platform that turns phone orders into data

Orders with your buyers should not end in a phone call and a spreadsheet.

We check what your ERP and stock systems can share, and size the platform to your trade volume.

Talk to us