Before01
Company profile
- Phone-only enquiries
- All-manual ordering
- Errors raise costs
DIGITALIZE
A custom platform that integrates seamlessly with your existing infrastructure and keeps evolving as your business grows.
OVERVIEW
Price, stock and delivery dates are answered by the system on the spot, with nobody copying them across.

It blocks real-time inventory synchronization, causes data inconsistencies and drives excessive time and cost into system integration.

Requests travel across email and other channels, slowing response times, while repetitive manual data entry wastes staff resources.

It complicates the search for detailed specifications and makes per-customer management and effective information classification difficult.
KEY FEATURES
From product and catalog operations through the order process and sales to payment and finance.
Commerce Capability
01 / 04
01
Complex product information is structured systematically so it is easy to manage online, giving customers a digital environment in which they can quickly find exactly the information they need.
Management Scope

Product catalog management
Prices and product information tailored to each B2B customer are registered and maintained.
WORKFLOW
For each capability, the order it runs in and the check it passes before moving on.
Register product
Spec · category · unit
Manage pricing
Sale price · account terms
Provide info
Search · product detail
Reflect changes
Supply · price · sale status
Recorded alongside
Product code · spec
Account · price terms
Sale · supply status
Do the quote target's spec and terms match?
Confirmed product → quote
Mismatch → recheck spec · price
An example workflow · the detailed links and criteria are set to suit your floor.
SYSTEM ARCHITECTURE
From the data that goes in to the results on the floor.
01 / INPUT
CONNECTED OPERATIONS
09 MIPL · B2B
03 / OUTPUT
01 / INPUT
CONNECTED OPERATIONS
09 MIPL · B2B
CONNECTED OPERATIONS
09 MIPL · B2B
03 / OUTPUT

Manufacturing/materials

Logistics and distribution

IT/telecom

Construction materials

Healthcare/medical devices

Food/consumer goods

Manufacturing/materials

Logistics and distribution

IT/telecom

Construction materials

Healthcare/medical devices

Food/consumer goods
PROCESS
From consulting to launch and maintenance, and what each stage leaves behind.




EFFECT
What it leaves behind — in sales productivity, cost, customer experience and use of data.

Higher sales productivity
Quotation and ordering are automated to cut lead time, errors from manual entry are stopped at source, and orders stay open around the clock so no opportunity is missed.
Cost savings and operational efficiency
The cost of sales support falls, work processes are standardized, and channel management scattered across places is brought together.
Stronger customer experience and partnerships
Enquiries are answered quickly and handled accurately, order and delivery status is shared live, and recommendations fitted to each account raise satisfaction.
Data insight and strategic management
Decisions rest on data, stock and logistics are optimized, and customer management is left as a system rather than a habit.
CASE STUDY
A tool maker and distributor that moved phone orders onto an electronic catalog wired into ERP.
Before01
After02
Results
Build a B2B commerce platform that turns phone orders into data